Privacy policy

At Bin Fiaz Online Islamic Store, accessible from [Insert Your Store URL, e.g., binfiaz.com], one of our main priorities is the privacy of our visitors. This Privacy Policy contains types of information that is collected and recorded by Bin Fiaz and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you visit or make a purchase from our store, we collect certain information necessary to process your orders smoothly:

Personal Details: Your name, shipping address, billing address, and email address.
Contact Information: Your active mobile/WhatsApp number (strictly required for courier delivery and verification).
Device Information: Your IP address, browser type, and time zone, collected automatically via cookies to help optimize our store experience.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our online store.
Process your orders, arrange shipping, and provide you with invoices and/or order confirmations.
Verify Cash on Delivery (COD) orders via phone call or WhatsApp to prevent fake orders.
Communicate with you regarding customer support or tracking updates.
Send you marketing updates, promotional offers, or viral discounts (only if you opt-in).

3. Sharing Your Personal Information

We do not sell your personal data to third parties. We only share your information with trusted partners necessary to run our business:

Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored safely through Shopify’s secure data storage and databases.
Courier Services: We share your name, shipping address, and phone number with our logistics partners (e.g., TCS, Leopards, Trax) to deliver your premium Islamic caps, Romals, and perfumes.

4. Data Security & Retention

When you place an order through Bin Fiaz, we will maintain your Order Information for our records unless and until you ask us to delete this information. We apply standard security measures to protect your personal details from unauthorized access.

5. Cookies

Like any other e-commerce website, Bin Fiaz uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Your Rights

If you are accessing our store, you have the right to ask for a copy of the personal data we hold about you, or to request that we update, correct, or delete your personal information.