Shipping Policy

Thank you for shopping at Bin Fiaz Online Islamic Store. We are committed to delivering your premium Islamic caps, Namaz topis, and traditional Romals to your doorstep safely and swiftly.

Below are the terms and conditions that constitute our Shipping Policy.

1. Fixed Shipping Charges

To keep your checkout experience simple and transparent, we do not use complicated weight or location calculations. We offer flat-rate, fixed delivery charges across Pakistan:

  • Flat Delivery Fee: Rs.250 applies to all orders nationwide.

2. Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after receiving your order confirmation and verifying your shipping details.

  • You will receive a notification via SMS or Email once your package has been dispatched.

  • Note: During high-demand Islamic festive seasons (such as Ramadan or Eid), processing times may take slightly longer due to high volume. We appreciate your patience.

3. Delivery Estimates

We offer secure nationwide delivery across Pakistan via trusted courier networks.

Delivery Location Estimated Delivery Time
Major Cities (Karachi, Lahore, Islamabad, etc.) 2 - 6 Business Days
Rest of Pakistan (Tehsils & Rural Areas) 3 - 7 Business Days

4. Cash on Delivery (COD)

  • To ensure a secure and trustworthy shopping experience, we proudly offer Cash on Delivery (COD) services all over Pakistan.

  • Please ensure that you provide a complete, accurate shipping address and an active mobile number so the courier rider can easily coordinate with you at the time of delivery.

5. Shipment Tracking

Once your package is handed over to our logistics partner a unique Tracking ID will be sent to you via SMS or Email. You can use this tracking number to monitor your shipment's progress in real-time.

6. Damages During Transit

Bin Fiaz takes the utmost care in packing your delicate embroidery caps and luxury Romals. However, if your package arrives physically damaged or torn due to handling during transit:

  • Please take a clear photo or a short video of the damaged packaging immediately upon arrival.